Class record · MKTG · CSOM

MKTG 3148

Services Marketing · 1 instructor on record · 6 sections

What the course score is made of

87BC evaluations6 records · weight ×1.0 · Fall 2021 – Fall 2025

—Student reviewsno reviews — does not contribute

—RateMyProfessorsno ratings — does not contribute

That is the class itself, averaged across everyone who taught it. Who taught it, and how each of them scored, is the board below — that is what a student picking a section is actually choosing between.

What the challenge rank is made of

22ndMore challenging than 22% of BC classesranked against every one we hold

85BC — “Intellectually Challenging”6 records · raw score out of 100

Boston College's own “intellectually challenging” question for this class only — students answer it positively about courses that stretched them, so it measures intellectual challenge and NOT grading, workload or quality. Almost every BC class scores high on it, which is why it is shown as a rank rather than a score.

What the workload rank is made of

28thMore work than 28% of BC classesranked against every one we hold

44BC — “Workload”6 records · raw score out of 100

Boston College reports workload for this class only as one of five bands, not as a number of hours, and it does not publish what the bands mean — so this site will not translate it into hours. Higher means more work, which is not the same as worse.

The service sector of the economy is twice as large as the manufacturing sector. Nearly all new job growth in this country will be in services marketing. Service organizations differ from manufacturing businesses in many important respects and require a distinctive approach to marketing strategy development and execution. Some service businesses to be studied include entertainment, hospitality, travel, retail, telecom, car rental, healthcare, financial and professional services. Service providers include hotel, airline, theme park, car rental and retail personnel, customer service representatives, bankers, doctors, accountants, and lawyers.

The only instructor on record

6 sections · nobody else has taught itFull record

Instructor	Overall	Workload	Challenge
Xanthe SamarasMarketing	906 records	28th	22nd

There is no ranking to read here: Xanthe Samaras is the only instructor with evaluation records for MKTG 3148, so the number is a record, not a position.

Also taught by Xanthe Samaras

1 other class

Class	Instructors	Course score
MKTG 1021Marketing Principles	16124 records	84

Other MKTG classes

All of them

Class	Instructors	Course score
MKTG 1021Marketing Principles	16124 records	84
MKTG 2153Marketing Research	841 records	80
MKTG 4256Applied Marketing Management	535 records	85
MKTG 7700Marketing	419 records	84
MKTG 3156Digital Marketing	315 records	82
MKTG 8015Strategic Brand Management	314 records	90

The line

All 13 items · means across 6 records

The Professor4 items

Clearly Explains MaterialThe instructor was effective at creating an understanding of difficult subject matter.

9239th pctl

Available Outside of ClassThe instructor was available for help outside of class.

8820th pctl

Brings Out Your Best WorkThe instructor motivated me to do my best work.

9452nd pctl

Sparked My InterestThe course stimulated my interest in the subject matter.

9340th pctl

The Course3 items

Well-Organized CourseThe course was well organized.

9256th pctl

Clear Learning GoalsThe learning objectives for the course were clear.

9255th pctl

Useful Beyond the CourseWhat I learned is applicable beyond this course.

9245th pctl

Assignments & Feedback3 items

Assignments Help You LearnAssignments and exams contributed to my learning.

9045th pctl

Gives Feedback PromptlyI received feedback on my work in a timely manner.

8627th pctl

Meaningful FeedbackThe feedback I received on my work was meaningful.

8728th pctl

Workload, difficulty & attendanceNot ratings

WorkloadHow much work the course took outside class, on Boston College's five-band scale — the band boundaries are not published, so this is not a number of hours.

4428th pctl

Intellectually ChallengingThe course was intellectually challenging.

8522nd pctl

Attendance MattersAttending class was necessary to do well in this course.

8832nd pctl

Bar length is the rank against every comparable record we hold, not the raw score: BC's questions all have a median around 4.5, so a raw-scale bar would be nearly full on every row and would tell you nothing. Every bar is one ink colour — nothing here is graded green or red. The hatched bars are not ratings at all: a higher number on either describes a different course, not a better one.

Game log

6 sections · newest first

Instructor	Term	Sec	Instr	Course	Work
Xanthe Samaras	Fall 2025	01	79	79	40
Xanthe Samaras	Fall 2024	01	93	91	40
Xanthe Samaras	Fall 2023	01	91	92	—
Xanthe Samaras	Fall 2022	01	89	77	40
Xanthe Samaras	Spring 2022	01	100	100	40
Xanthe Samaras	Fall 2021	01	87	80	60

How to read this boardInstructors are ranked on their record in this class only, never on their average across everything they teach. Scores are out of 100 — Boston College's 1–5 agreement scale, ×20, the way these numbers were printed for years. Workload is BC's own five-band figure, not a number of hours, and is shown as a rank. A dash means the question was not reported, and is never a zero.