Class record · BZAN · CSOM

BZAN 1021

Operations Management · 8 instructors on record · 79 sections

How the curve score is built

70Teaching81 raw · 27th percentile of BC classes

+1Easiness adjustmenteasiness 82 · 48 raw workload · lighter than 67% of BC classes

71Curve scorethe teaching curve +1 for the workload · at most ±6 either way

Boston College's ratings are bunched at the top — the median instructor averages about 88 out of 100 on the raw scale, and 44% of them clear 90 — so a raw score cannot separate anybody. Every figure here is ranked against BC classes and that rank is re-expressed out of 100, which is what turns a raw 88 — the middle of the university — into a figure that says where somebody actually stands. On this scale 77 is the median, 84 the top quarter and 91 the top tenth. Workload is then an adjustment on top of that, worth nothing at all for an ordinary one. Lighter work than 67% of BC classes.

What the course score is made of

81BC evaluations79 records · weight ×1.0 · Fall 2021 – Spring 2026

—Student reviewsno reviews — does not contribute

—RateMyProfessorsno ratings — does not contribute

The class itself, averaged across everyone who taught it — who taught it is the board below.

How is this worked out?

That is what a student picking a section is actually choosing between: the board carries each instructor's own score for this class, and the score above is the class averaged across all of them.

What the challenge rank is made of

36thMore challenging than 36% of BC classesranked against every one we hold

88BC — “Intellectually Challenging”79 records · raw score out of 100

Boston College's own “intellectually challenging” question. It is not a measure of difficulty, grading or workload.

How is this worked out?

Boston College's own “intellectually challenging” question for this class only — students answer it positively about courses that stretched them, so it measures intellectual challenge and NOT grading, workload or quality. Almost every BC class scores high on it, which is why it is shown as a rank rather than a score.

What the workload rank is made of

33rdMore work than 33% of BC classesranked against every one we hold

48BC — “Workload”79 records · raw score out of 100

One of Boston College's five workload bands, not a number of hours. Higher means more work, not worse.

How is this worked out?

Boston College reports workload for this class only as one of five bands, not as a number of hours, and it does not publish what the bands mean — so this site will not translate it into hours. Higher means more work, which is not the same as worse.

This course is an introduction to operations management. Operations, like accounting, finance, marketing, and human resources, is one of the primary functions of every organization. Operations managers transform human, physical, and technical resources into goods and services. Hence, it is vital that every organization manage this resource conversion effectively and efficiently. How effectively this is accomplished depends upon the linkages between operating decisions and top management (strategic) decisions. The focus of the course is decision-making at the operating level of the firm. A strong emphasis will be placed on the development and use of quantitative models to assist decision making.

The board

8 instructors · ranked on this class onlyCompare the top 3

Scores are real averages. The order also accounts for how many records back each one — the count is under every score — so one perfect review does not outrank a semester of them. 1 of the 8 rows carry a mark saying so.

Rank	Instructor	Curve	Easiness	Challenge	RMP overall
1	Isil AlevBusiness Analytics	8593 raw · 15 records	80+1 to the score	42nd	1008 ratings · all classes
2	Delvon ParkerAssociate Professor of the Practice · Business Analytics	8392 raw · 18 records	79+1 to the score	36th	866 ratings · all classes
3	Jonathan BeebeLecturer · Business Analytics fewer records	9195 raw · 3 records	84+2 to the score	36th	829 ratings · all classes
4	Nan LiuProfessor and William S. McKiernan '78 Family Faculty Fellow · Business Analytics	8391 raw · 9 records	83+2 to the score	50th	787 ratings · all classes
5	Zijin ZhangAssistant Professor · Business Analytics Provisional	8190 raw · 2 records	84+2 to the score	25th	—no page
6	Samuel GravesBusiness Analytics	7282 raw · 3 records	84+2 to the score	7th	401 rating · all classes
7	Dmitry MitrofanovAssistant Professor · Business Analytics	7182 raw · 14 records	79+1 to the score	36th	—no page
8	Mei XueAssociate Professor · Business Analytics	6981 raw · 15 records	77±0 to the score	33rd	6212 ratings · all classes

1 of 8 rows are marked provisional: fewer than 3 records stand behind the number. That is thin evidence, not a bad instructor — the record count is in every row. The RateMyProfessors column is an instructor's overall figure across everything they teach, not a figure about this class.

How this board is built and ordered

Positions account for how many records stand behind each number, so one perfect review does not outrank a semester of them. Every score shown is the real average — only the ordering is adjusted. The comparison here is the class itself: a thin record is read against how this class was rated overall, not against the university.

Every instructor with an evaluation record for this class is on this board — it is not a top ten, and nothing is hidden behind a “show more”. Curve is the instructor's score for THIS class only, ranked against every instructor we hold and printed back out of 100, with the raw BC average underneath it; nothing on this board is an average across the other things they teach. Easiness is an adjustment on top of it, worth up to about ±6 — BC's workload item, ranked and turned over, so a lighter section gains and a heavier one loses, while an ordinary one changes nothing — and each row prints the adjustment, signed. The board is ordered on the same figure it prints, adjusted for how many records back it. Challenge is BC's “intellectually challenging” item shown as a rank against every class we hold; students answer it positively about courses that stretched them, so it is not a measure of difficulty or grading, and it is never marked better or worse.

That site has no course dimension, so its figure is shown for information and kept out of the ranking.

The line

All 13 items · means across 79 records

Instructor4

Course3

Feedback3

Workload & Challengenot ratings

Bars are ranks, not raw scores. Nothing here is graded good or bad.

What each item asks

Explains Clearly: The instructor was effective at creating an understanding of difficult subject matter.
Available: The instructor was available for help outside of class.
Motivating: The instructor motivated me to do my best work.
Sparks Interest: The course stimulated my interest in the subject matter.
Organized: The course was well organized.
Clear Goals: The learning objectives for the course were clear.
Useful Later: What I learned is applicable beyond this course.
Assignments: Assignments and exams contributed to my learning.
Fast Feedback: I received feedback on my work in a timely manner.
Useful Feedback: The feedback I received on my work was meaningful.
Workload: How much work the course took outside class, on Boston College's five-band scale — the band boundaries are not published, so this is not a number of hours.
Challenge: The course was intellectually challenging.
Attendance: Attending class was necessary to do well in this course.

Why these numbers are curved

Both the number and the bar are the rank against every comparable record we hold, printed back out of 100. BC's questions all have a median around 4.5, so on the raw scale every cell here would read in the high eighties and every bar would be nearly full — thirteen numbers that tell you nothing. Each cell prints its raw BC figure and its percentile underneath, so nothing is hidden by the transform. Every bar is one ink colour — nothing here is graded green or red. The hatched bars are not ratings at all: a higher number on either describes a different course, not a better one.

Game log

79 sections · newest first

Instructor	Term	Sec	Instr	Course	Work
Dmitry Mitrofanov	Spring 2026	01	71	67	40
Isil Alev	Spring 2026	02	89	83	40
Zijin Zhang	Spring 2026	03	90	83	40
Zijin Zhang	Spring 2026	05	89	83	40
Dmitry Mitrofanov	Spring 2026	06	81	70	40
Dmitry Mitrofanov	Spring 2026	07	70	67	40
Delvon Parker	Spring 2026	08	99	95	60
Nan Liu	Fall 2025	01	92	83	40
Nan Liu	Fall 2025	02	92	86	40
Isil Alev	Fall 2025	03	94	84	40
Isil Alev	Fall 2025	04	97	88	60
Isil Alev	Fall 2025	05	96	84	60
Delvon Parker	Fall 2025	06	91	84	40
Mei Xue	Fall 2025	07	88	81	60
Mei Xue	Fall 2025	08	89	83	60
Delvon Parker	Summer 2025	01	88	89	60
Dmitry Mitrofanov	Spring 2025	01	81	72	40
Jonathan Beebe	Spring 2025	02	92	80	40
Mei Xue	Spring 2025	03	84	75	60
Mei Xue	Spring 2025	05	93	88	40
Dmitry Mitrofanov	Spring 2025	06	89	83	60
Dmitry Mitrofanov	Spring 2025	07	84	76	60
Nan Liu	Fall 2024	01	90	83	40
Nan Liu	Fall 2024	02	90	81	40
Delvon Parker	Fall 2024	03	93	84	40

Showing the first 25.

How to read this board

Instructors are ranked on their record in this class only, never on their average across everything they teach. Scores are out of 100 — Boston College's 1–5 agreement scale, ×20, the way these numbers were printed for years. Workload is BC's own five-band figure, not a number of hours, and is shown as a rank. A dash means the question was not reported, and is never a zero.