Class record · NURS · CSON

NURS 8712

Healthcare Quality Management · 8 instructors on record · 23 sections

What the course score is made of

76BC evaluations23 records · weight ×1.0 · Midterm Spring 2022 – Summer 2025

—Student reviewsno reviews — does not contribute

—RateMyProfessorsno ratings — does not contribute

That is the class itself, averaged across everyone who taught it. Who taught it, and how each of them scored, is the board below — that is what a student picking a section is actually choosing between.

What the challenge rank is made of

29thMore challenging than 29% of BC classesranked against every one we hold

87BC — “Intellectually Challenging”23 records · raw score out of 100

Boston College's own “intellectually challenging” question for this class only — students answer it positively about courses that stretched them, so it measures intellectual challenge and NOT grading, workload or quality. Almost every BC class scores high on it, which is why it is shown as a rank rather than a score.

What the workload rank is made of

87thMore work than 87% of BC classesranked against every one we hold

78BC — “Workload”23 records · raw score out of 100

Boston College reports workload for this class only as one of five bands, not as a number of hours, and it does not publish what the bands mean — so this site will not translate it into hours. Higher means more work, which is not the same as worse.

The course explores applications of quality improvement measures to the healthcare environment. Topics covered include an understanding of high reliability organizations, utilization review, risk management in healthcare, quality management, the use of outcomes research in improving patient care efficacy and safety, and performance management through training. This course is consistent with Lean Six Sigma (Green Belt) competencies and can partly contribute to preparation for the certification exam.

The board

8 instructors · ranked on this class onlyCompare the top 3

Scores are real averages. The order also accounts for how many records back each one — the count is under every score — so one perfect review does not outrank a semester of them. 1 of the 8 rows carry a mark saying so.

Rank	Instructor	Overall	Workload	Challenge
1	Sarah GivenNursing Provisional	932 records	78th	25th
2	Patricia Reid PonteNursing	8713 records	93rd	29th
3	Kellie LapierreNursing Provisional	841 record	78th	39th
4	Melissa UvegesNursing Provisional	841 record	78th	15th
5	Luanne NugentNursing Provisional	812 records	100th	79th
6	Laura WhiteNursing Provisional	771 record	78th	5th
7	Kathleen GouldNursing Provisional fewer records	751 record	—	5th
8	Corrine JurgensNursing Provisional	782 records	100th	33rd

How this board is orderedPositions account for how many records stand behind each number, so one perfect review does not outrank a semester of them. Every score shown is the real average — only the ordering is adjusted. The comparison here is the class itself: a thin record is read against how this class was rated overall, not against the university.

Every instructor with an evaluation record for this class is on this board — it is not a top ten, and nothing is hidden behind a “show more”. Overall is the instructor's blended score for THIS class only, and its one contributing source is Boston College's evaluations for the sections in the row's record count — nothing on this board is an average across the other things they teach. Workload and Challenge are RANKS against every class we hold, not scores: BC's questions all sit near the top of the 1-5 scale, so a raw number would put almost every row in the high eighties and tell you nothing. Challenge is BC's “intellectually challenging” item, which students answer positively about courses that stretched them — it is not a measure of difficulty or grading. Neither column is ever marked better or worse. 7 of 8 rows are marked provisional: fewer than 3 records stand behind the number. That is thin evidence, not a bad instructor — the record count is in every row.

The line

All 13 items · means across 23 records

The Professor4 items

Clearly Explains MaterialThe instructor was effective at creating an understanding of difficult subject matter.

8926th pctl

Available Outside of ClassThe instructor was available for help outside of class.

9134th pctl

Brings Out Your Best WorkThe instructor motivated me to do my best work.

8821st pctl

Sparked My InterestThe course stimulated my interest in the subject matter.

8715th pctl

The Course3 items

Well-Organized CourseThe course was well organized.

8935th pctl

Clear Learning GoalsThe learning objectives for the course were clear.

8832nd pctl

Useful Beyond the CourseWhat I learned is applicable beyond this course.

849th pctl

Assignments & Feedback3 items

Assignments Help You LearnAssignments and exams contributed to my learning.

819th pctl

Gives Feedback PromptlyI received feedback on my work in a timely manner.

9465th pctl

Meaningful FeedbackThe feedback I received on my work was meaningful.

9359th pctl

Workload, difficulty & attendanceNot ratings

WorkloadHow much work the course took outside class, on Boston College's five-band scale — the band boundaries are not published, so this is not a number of hours.

7887th pctl

Intellectually ChallengingThe course was intellectually challenging.

8729th pctl

Attendance MattersAttending class was necessary to do well in this course.

692nd pctl

Bar length is the rank against every comparable record we hold, not the raw score: BC's questions all have a median around 4.5, so a raw-scale bar would be nearly full on every row and would tell you nothing. Every bar is one ink colour — nothing here is graded green or red. The hatched bars are not ratings at all: a higher number on either describes a different course, not a better one.

Game log

23 sections · newest first

Instructor	Term	Sec	Instr	Course	Work
Laura White	Summer 2025	01	77	49	60
Sarah Given	Summer 2025	02	87	78	60
Patricia Reid Ponte	Fall 2024	01	91	79	—
Patricia Reid Ponte	Summer 2024	01	83	71	80
Sarah Given	Summer 2024	02	98	62	60
Melissa Uveges	Spring 2024	01	84	77	60
Patricia Reid Ponte	Spring 2024	01	88	77	60
Patricia Reid Ponte	Fall 2023	01	98	96	—
Corrine Jurgens	Summer 2023	01	85	79	—
Patricia Reid Ponte	Summer 2023	02	92	76	—
Patricia Reid Ponte	Spring 2023	01	90	85	60
Luanne Nugent	Fall 2022	02	72	86	100
Patricia Reid Ponte	Fall 2022	02	91	86	100
Patricia Reid Ponte	Summer 2022	01	80	56	100
Patricia Reid Ponte	Spring 2022	02	70	70	60
Corrine Jurgens	Fall 2021	01	71	85	100
Patricia Reid Ponte	Fall 2021	01	89	85	100
Kellie Lapierre	Fall 2021	02	84	83	60
Patricia Reid Ponte	Fall 2021	02	91	83	60
Kathleen Gould	Midterm Spring 2022	01	75	54	—
Luanne Nugent	Midterm Fall 2022	01	90	85	100
Patricia Reid Ponte	Midterm Fall 2022	01	94	85	100
Patricia Reid Ponte	Midterm Spring 2022	01	74	54	—

How to read this boardInstructors are ranked on their record in this class only, never on their average across everything they teach. Scores are out of 100 — Boston College's 1–5 agreement scale, ×20, the way these numbers were printed for years. Workload is BC's own five-band figure, not a number of hours, and is shown as a rank. A dash means the question was not reported, and is never a zero.